Exclusively designed for Channel Partners, BestCare™ is a suite of services that puts Partners in complete control and gives them the ability to predictably deliver exceptional customer experience, grow revenues and margins, whilst further strengthening their existing customer relationships. Complemented by a consumption-based commercial model, there is a reason that BestCare™ is the perfect choice for Partners.
How we help:
Services Teams
Deliver improved customer experience, differentiate by delivering service excellence
Reduce operational costs and improve services margins
Provide better customer visibility
Free up existing team members to focus on higher margin opportunities
Sales Teams
Improved customer experience and reduced friction
Strengthen & protect client relationships further
Achieve revenue and margin targets quicker and easier
Protect or improve margins
Offer innovative ideas to clients that don't involve hardware sales
Customer
Provide enhanced visibility of when an issue is going to be resolved and by whom
First visit resolution ensures problems are fixed quickly with minimal disruption
Better communication at every stage of the process, providing confidence and professionalism
Certainty that the job will be completed as planned
