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Unique tools for Partner success 

Exclusively designed for Channel Partners, BestCare™ is a suite of services that puts Partners in complete control and gives them the ability to predictably deliver exceptional customer experience, grow revenues and margins, whilst further strengthening their existing customer relationships. Complemented by a consumption-based commercial model, there is a reason that BestCare™ is the perfect choice for Partners. 

 

How we help: 

Services Teams

  • Deliver improved customer experience, differentiate by delivering service excellence
  • Reduce operational costs and improve services margins
  • Provide better customer visibility
  • Free up existing team members to focus on higher margin opportunities


Sales Teams

  • Improved customer experience and reduced friction
  • Strengthen & protect client relationships further
  • Achieve revenue and margin targets quicker and easier
  • Protect or improve margins
  • Offer innovative ideas to clients that don't involve hardware sales

Customer

  • Provide enhanced visibility of when an issue is going to be resolved and by whom
  • First visit resolution ensures problems are fixed quickly with minimal disruption
  • Better communication at every stage of the process, providing confidence and professionalism
  • Certainty that the job will be completed as planned
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