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3 ways to increase service certainty and customer experience.

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To grow, take a great leap forward.

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Lower your risk
to grow effectively

For IT companies, providing effective field services to your customers is challenging when you can’t exactly plan for what’s going to break or when, and how long it will take to fix. How do you build capabilities to drive certainty, while at the same time supporting business growth, scaling revenue, and improving your customers’ experience?

Here are 3 strategies
to guide you:

1

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Increase service and price surety by engaging a field services partner that offers support and installation services at a set cost and time so you can effectively plan ahead.

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2

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Protect and grow your customer relationships by using a team of qualified technicians that guarantee to complete and resolve issues on site with a next business day SLA across 80% of Australia.

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3

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Boost revenue and margin whitelabeling volume-based field services, adding margin to grow your sales revenue while freeing you to focus on higher value IT services and consulting work.

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BestCare: A unique solution designed to grow your business

Best Technology Services is one of the largest channel-only field services companies in Australia with 200+ qualified IT engineers, covering more than 80% of Australia - metro and regional.

Built on 20 years of experience, our BestCare model eliminates risk, helping you grow and scale your business through genuine service and price assurity. Here’s how it works:

  • Service Surety
    Benefit from our next business day SLA plus a first-visit completion guarantee, however long it takes.
  • Price Predictability
    Keep costs predictable for service & installation activities with risk free fixed pricing covering up to 4 hours on-site.
  • Easy Administration
    Simple to deal with, we offer fast and effortless quoting plus reduced administration and cost overhead for everyone.

Talk to Best today

Let’s discuss how we can help you achieve your goals for business growth through dependable, cost-effective service excellence

Click here to book a meeting,
or call 1300 896 608.

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